Easy & Hassle-Free Returns
We want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
30-Day Return Window
You have 30 days from delivery to return eligible items for a full refund or exchange.
ELIGIBLE FOR RETURN
UNOPENED PRODUCTS
Sealed items in original packaging with factory seals intact.
DAMAGED IN TRANSIT
Contact us within 48 hours with photos of damage.
WRONG ITEM SENT
We'll arrange replacement or full refund immediately.
DEFECTIVE ITEMS
Manufacturing defects. Provide photos for processing.
Important: Returns must be in original condition with all seals, packaging, and accessories intact. No signs of use or damage.
NOT ELIGIBLE FOR RETURN
OPENED SEALED PRODUCTS
Once factory seals are broken, items cannot be returned. This protects all customers from tampered products.
SINGLE CARDS & OPENED PACKS
Individual cards and opened booster packs cannot be returned due to the nature of collectibles.
SALE/CLEARANCE ITEMS
Final sale, clearance, or heavily discounted items not eligible unless defective.
UNHAPPY WITH PULLS
Card pulls are randomized by the manufacturer. No returns based on contents of opened products.
Note: These restrictions are standard across the trading card industry and protect sealed product integrity for all collectors.
HOW TO RETURN AN ITEM
CONTACT US
Email with order number and reason
GET APPROVAL
We'll review within 24 hours
SHIP IT BACK
Send with tracking
Return Shipping: Customer is responsible for return shipping costs. For faulty or incorrect items, we'll provide a prepaid return label.
Refunds: Processed within 3-5 working days after inspection to your original payment method.
Need help with a return?
Contact Us